We aim to process your orders quickly. However, cancellations are subject to the following terms:
Order Cancellations Before Shipping: 1. Orders can be canceled within 24 hours of placement without incurring any fees. 2. Contact us immediately at veloxmart2020@gmail.com for cancellations.
Cancellations After Shipping: 1. Once shipped, orders cannot be canceled. You may opt for a return/refund under our return policy.
Exceptions: – Custom or personalized items cannot be canceled once confirmed.