Privacy Policy

Effective Date: 1-1-2025

At Velox Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect When you interact with Velox Mart, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

• Order Information: Details related to your purchases, returns, and transactions.

• Device and Usage Data: IP address, browser type, operating system, and browsing activity on our website.

• Cookies and Tracking Technologies: Data collected through cookies to enhance user experience and website functionality.

2. How We Use Your Information We use the collected information for the following purposes:

• To process and fulfill your orders, including shipping and payments.

• To provide customer support and respond to inquiries.

• To send order updates, promotional offers, and marketing communications (you can opt-out anytime).

• To improve website performance, user experience, and security.

• To comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, shipping carriers, and IT support for order fulfillment and website maintenance.

• Legal Compliance: If required by law, government authorities, or to enforce our policies.

• Business Transfers: In case of mergers, acquisitions, or business restructuring.

4. Data Security We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices Depending on your location, you may have rights regarding your personal information, such as:

• Access, update, or delete your data by contacting us.

• Opt-out of marketing emails by clicking the ‘unsubscribe’ link.

• Control cookie preferences through your browser settings.

6. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any information.

7. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: support@veloxmart.com
Phone: +91 63 57 57 57 63